A candid discussion with Jim Gochee (Chief Product Officer New Relic).
Historically technology teams were given tasks to complete with little understanding of the why (what kpi’s) and almost no visibility into the outcomes. In some cases product teams couldn’t even articulate the specific kpi’s that feature y or rewrite x would … Read More
According to IDC at least 50% of global GDP will be digitized by 2021. Companies that don’t adjust will die or be mortally wounded. Where is your company on its Journey? Listen to some of the huge rewards and risks.
2017 is over. 2018 will start my next adventure.. For those of you who know me, I finally left Cox Automotive in 2017 after over 4 years. It was a great experience rising up from a “startup” business unit leader, … Read More
How does your company measure great technology operations? Website uptime? Isn’t that table steaks? Who isn’t up 99.9% of the time, 99.9% of the time? In today’s fast-changing enterprise, velocity of software delivery, optimal customer experience, and efficiency is a … Read More
If you ask most business management teams today to list their favorite employee traits, I’d bet most of them would include honesty on that list. But the sad truth is that most companies are filled with yes-men; employees rarely share … Read More
In this inspiring video, Andy Jassy, SVP Amazon AWS, makes some really good points that have served me well in my career. He talks about the importance of making the right decision when bringing on new workers. The first tip … Read More
It’s been awhile. I have been heads down working at Cox Automotive (dealermatch is now Manheim dealer 2 dealer). It’s a company that truly lives by their values every day. At Cox, it’s not just about winning, it’s about winning the … Read More
Marketplaces – When you get one going you have a customer for life, but, if you don’t make them play nice it’s churn city!
People often get excited about marketplaces because they are extremely profitable and “hot disruptors” if done right. UBER just raised $1,200,000,000 (that’s 1.2 billion) at nearly 16B post money. It’s huge when it works. What are marketplaces? Some are for-profit … Read More